How to Update ID Information for Railway e-Card on 12306


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Recently encountered the situation where Railway e-Card reached one year and required updating Bank of China’s real-name information

Although 12306 prompts for card upgrade, it’s actually unnecessary.

Reference: Railway e-Card Activation Error: Operation Failed, System Error, Reserved

Search for “BOC Customer Verification” in WeChat mini-programs (this mini-program’s sole function), then update ID information using ID card photos.

Through testing, downloading the Bank of China APP cannot update ID information (if you don’t have a Class 1 card), and may even upgrade Railway e-Card to Class 2 unnecessarily.